COVID-19 Notice to Customers

Posted by Motic America on

Dear Valued Customers,
 
As you know, the COVID-19 situation is fast moving and we are taking the required steps to keep our facilities open, ensure orders are going out in a timely manner and create a safe work environment for our customers and team members.
 

Our customer support team is back in the office.
The customer support team can be reached at:

Sales Support: 1-877-977-4717 Email: online@motic-america.com

Tech Support: 1-877-901-4141 Email: technical@motic-america.com

 

We are still shipping out orders to our customers.

In order to help contain the spread of the COVID-19 virus, we have taken the following measures:

  1. Increased decontamination efforts at our locations with minimum 6ft distance between employees. Constant hand cleansing are exercised and employee health are monitored.
  2. Lock down on all visitors at our offices, only critical visitors allowed.
  3. No travel, local or international
  4. No direct contact with customers unless preapproved by management for essential/emergency needs. 

We are closely monitoring recommendations from public health organizations and the local government.
 
We appreciate your patience and remain committed to you as we navigate these unprecedented times.

We wish you, your colleagues and families good health and safety during this difficult time.


Your Motic Team

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